Lost ID Card
If you have lost your ID card and need a replacement, please follow the instructions below. If you have never received your ID card or you have recently moved, please first confirm your home address is correct in Employee Online before ordering a replacement.
Log in to your member portal at MyBlueKC.com.
Download the myBlueKC app.
Contact BlueKC customer service at (816) 395-2270.
BlueKC customer service can also help you access MyBlueKC.com.
Dental & Vision
Log in to your account at MyCigna.com.
Get the myCigna Mobile App to view, fax or email your ID card from your mobile device.
Contact Cigna at (800) 244-6224.
Cigna customer service can also help you access MyCigna.com.
Log in to your account at surency.com.
Get the Surency Flex Mobile App.
Contact Surency at (866) 818-8805 or firstname.lastname@example.org.
Surency customer service can also help you access surency.com.
Central Bank of the Midwest
Contact HSACentral at (833) 232-4676.
LSR7 Benefit Stories
I cannot say enough good things about the Complete Health and Wellness Center! Every single time I have interacted with staff they have been welcoming and kind. I had a telehealth appointment scheduled and after talking through my concerns, Shelly Lynch had me come on in to the clinic for an in person exam so that she would be able to refer me on to additional services. The staff is accommodating, understanding, and very professional. What a great benefit for our LSR7 staff!
Erin Jensen helps me with any questions I have, it does not matter what it is!!! I have her in my phone for quick dial because she seriously is my "Go To" person! And if she does not know the answer, which by the way is not often, she wil lfind out for me and get right back with me. She is awesome!!
I came to the CHWC with some symptoms that were fairly severe. Not only did the provider I saw take plenty of time to consider a variety of possible causes and remedies, but also offered help with follow-up questions and emailed me several resources. They called a week later to check on how I was doing and continued to offer support weeks after my initial visit. The care I received from the provider, nurses, and other staff at CHWC was far beyond any medical care and follow-up I have ever received.
The drive-up COVID testing was easy and fast with a friendly nurse. And, the follow-up provided helpful, practical advice. I learned things about COVID from the Center's nurse practitioner that I'd never heard before elsewhere! The Wellness Center is a gr8 benefit to employees, and this is not my first positive experience. Through the annual health assessment report (and accompanying LSR7 Inspiring Balance Employee Wellbeing Program), I have improved most all of my "stats and digits."
Erin Jensen has been so very patient and helpful in assisting me with all the necessary details to complete the new hire beneifts packet. I know that she (as well as others in the Beneifts department) are extremely busy processing important information for many others in the district, however, she in particular has been a "jewel"...Again, Thank you Erin, YOU ROCK!!
The receptionist greeted me with a smile under her mask and she worked to get me in safely to the clinic. The nurse worked patiently to verify which lab work my doctor was requesting. I appreciate them working in a safe and friendly manner.