Lost ID Card
If you have lost your ID card and need a replacement, please follow the instructions below. If you have never received your ID card or you have recently moved, please first confirm your home address is correct in Employee Online before ordering a replacement.
Medical
Log in to your member portal at MyBlueKC.com.
-or-
Download the myBlueKC app.
-or-
Contact BlueKC customer service at (816) 395-2270.
BlueKC customer service can also help you access MyBlueKC.com.
Dental & Vision
Basic & Buy Up Dental & Vision:
Log in to your account at DeltaDentalMO.com or get the Delta Dental MO Mobile App to view, order, fax or email your ID card.
Core Dental:
Log in to your account at www1.deltadentalins.com/ to view, order, fax or email your ID card.
-or-
Contact Delta Dental at:
DENTAL: Basic & Buy Up PPO: 800-335-8266
Core DHMO: 800-422-4234
VISION: 877-226-1412
Surency
Log in to your account at surency.com.
-or-
Get the Surency Flex Mobile App.
-or-
Contact Surency at (866) 818-8805 or flex@surency.com.
Surency customer service can also help you access surency.com.
Central Bank of the Midwest
Contact HSACentral at (833) 232-4676.